Mai Ly has recently taken over as manager of a company which has been having problems and its shareholders are getting nervous. Most of the financial losses can be traced back to the activities of one employee, Kelli, who is due at Mai Ly's house shortly to discuss her situation. Mai Ly is on the phone to her boss, assuring him that she is going to deal with the matter, and that Kelli will certainly be terminated. The boss reminds Mai Ly of a conference call with the board and key shareholders in thirty minutes and tells her not to miss it at any cost. As she is finishing her call, Kelli arrives and enters with profuse apologies for her screw up. Mai Ly tells her that she was sorry the last time, and the time before that, and that she now has no choice but to let Kelli go. Kelli tries to reason with her, explaining that she knows where she went wrong and that it will never happen again. Mai Ly tells her to go quietly if she ever wants to get a good reference from her. This is when Kelli loses it, calling Mai Ly an Asian bitch who just swanned into a company where she herself has been working for five years. When Mai Ly tries to throw Kelli out of her home, Kelli grabs her and chokes her until she is comatose. Kelli, who has come prepared for this eventuality, ties Mai Ly up with cable ties. The girls wakes and begins to shout at Kelli who promptly stuffs a cloth into the girl's mouth and seals it in with duct tape wrapped right the way around her head. Kelli then relaxes and tells Mai Ly that she will stay tied up like this until she agrees to give Kelli another chance. When Mai Ly shakes her head to signify now, Kelli says she will leave her to think it over and departs. Mai Ly struggles frantically against the cable ties holding her wrists and legs, but there is absolutely no escape. Then, to her horror, her phone begins ringing. The conference call! If she misses it, she may lose her own job. Mai Ly struggles to get to her phone and answer it, hoping that the calling will be able to understand her muffles cries for help.